Frequently Asked Questions

What cities or areas do you service?

We service Windsor and Essex County.

If you would like to inquire about booking us for an event outside of this region, please contact us with details

Do you have vegetarian and vegan menu items?
Yes we do. Your catering sales manager will be able to identify the vegetarian & vegan-friendly menu items we offer.
Can I customize my catering package? I don’t see everything I’m looking for on your website.
Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, choose action stations, opt to select appetizers only – you can create any assortment of items you’d like for your menu.
We can also customize your package by adding bar services, rentals and even entertainment and activities.
Do you offer tastings so I can try my food before I decide to book?

We happily offer tastings to groups of 6 or more guests, typically held at a private location (determined together).

Costs for tastings vary on the menu items selected and the number of menu items you would like to try.

Feel free to contact us for details.

Is there anything else you require when on-site?

We ask that you provide us with a standard outdoor hose hook-up within 100 feet of where we will be parking. This water is used for washing hands during service.

What does your staff wear during the event?

Our servers and bartenders wear black pants, black, long sleeve, button-down collared shirts, black belt & black non-slip shoes.

Our Chefs & culinary staff wear white or black License to Sear Catering-embroidered chef jackets. The jackets may be long or short sleeve, depending on whether they are cooking inside or outside and the season.

How big is your trailer? How much room do you require?

Our mobile kitchen is 28ft long and 8ft wide.

We require a minimum of 50ft by 12ft to park our truck and trailer, and provide the necessary room around the trailer.

If I need to cancel or change the date of my event, is there a cancellation policy?

The initial $500 deposit is non-refundable and non-transferable if you need to change the date of your event.

Any subsequent payments will be refunded unless mutually agreed to be applied to $500 deposit necessary to hold the next date.

Are there any holidays or dates you do not cater?

We strive to cater any event, any time of day, every day of the year.

Some exceptions may apply (minimum size of 50 guests / location / date availability / etc…)

Do your services include cleaning during and after the event?
Yes. Our staff clean and maintain all the food stations throughout the event, we also bus the tables during the event. Our staff is responsible for cleaning the prep and kitchen areas used, removing trash and collecting most items rented through us (China, chairs, tables, tents, etc.)
Please note that License to Sear Catering staff are not responsible for mopping, vacuuming, or cleaning restrooms.
Are there additional fees/charges added not seen on your package?

Yes.

  1. 13% sales tax will be added to all invoices.
  2. A 3% charge for payments made by credit card.
How far in advance do I need to book you?
We recommend you book to secure your date as soon as possible.
Particular months fill up quicker, therefore, once you pay the required $500 non-refundable deposit, your date will be locked in our calendar.
When do you need my final guest count?

We ask you to submit your final guest count 14 days prior to your event.
Guest counts may be increased from this day forward & extra costs will be applied for each additional meal.
If your guest count decreases within the 14 days, the original guest count of meals will be charged.

Do you require a deposit to hold my date?

Yes. For weddings we require a $500.00 non-refundable deposit to secure the date.
Remaining payments to be split during the remaining months and the final balance due no later than 14 days prior to your event.
All other events we require a $500.00 non-refundable deposit to secure your date, the final balance is due no later than 14 days prior to your event.
YOUR SECURITY DEPOSIT WILL NOT BE RETURNED IF YOU CHOOSE TO CANCEL YOUR EVENT WITH LICENSE TO SEAR.

Can you provide me with services other than catering?

Absolutely! Think of us as a one-stop-shop. We can also arrange other event type rentals you may need (tables / linens, seating / chair covers, China, tents). Almost anything you can think of!
We can also arrange entertainment services such as DJs, bartenders and coffee/tea stations.
Let us know what you need, we can include those items in your catering package quote.

I’m planning on providing alcohol at my event. Can I hire your bartenders to service it?
Yes! We offer a variety of bartending services. Services range from single bartenders to full bar packages that include all the necessary items needed to serve you and your guests.
How do I make a deposit and any subsequent payments?

We accept cash, cheques, credit, and online transfers for payments.
Cheques can be mailed to us directly and we will provide the address via email.
Online e-Transfers are auto deposited when sent to the email we will provide
Credit cards will incur a 3% surcharge.

What power requirements do you need?
We supply our own power through a generator. The generator can be loud and could be disturbing to some.
For those able to provided us the necessary 240V 40A service, it will save you money!
Ask to see if you have the necessary hookup available and accessible.
Is License to Sear catering insured and licensed?
Yes! We have all licenses, permits & insurances that are required to prepare & serve food & beverages. We can provide you and/or your event space or company with a copy of these if they are not already on file.
How much time do I have to change my menu?
Your final menu must be finalized no less than 14 days prior to your event; along with final guest counts and remaining payments.
There is no kitchen where my event is being held. Can you still cater it?
Absolutely! In addition to what we can prepare at our kitchen, we also have a mobile kitchen which allows us to cook some of your food right on-site.
Please let us know where your event is being held when you give us your event details so we can address the logistics and any possible issues.

Here's What You Need to Know!

 

  • Minimum of 50 people required to book an event
  • On-site fee is $49.99/hour
  • Eco-fee is $49.99/hour (ask us how you can supply power and save money)
  • Otherwise, gas fueled generator used to power the L2S trailer for the duration of your event
  • Parking area of 40ft x 10ft required to park truck and trailer
  • We require a standard garden hose connection within 100 feet of our food truck location
  • $500.00 non-refundable deposit required to secure the date
  • Gratuities added to invoice
  • We accept cheques, online transfers, cash and credit (3% charge applied)
  • Prices are subject to change